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Privacy Policy

Last Updated: 10/08/2023

This Privacy Policy ("Policy") outlines how JoCrafter ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our website, located at www.jocrafter.com (the "Website"). This Policy is designed to comply with the privacy laws and regulations in Canada, the United States, and Europe, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

 

Please take a moment to carefully read this Policy to understand your rights regarding your personal information.

1. Information We Collect

We may collect various types of information, including:


1.1 Personal Information

  • Contact Information: such as your name, email address, phone number, and postal address.

  • Account Information: if you create an account on our Website, we may collect your username, password, and other account details.

  • Payment Information: if you make purchases on our Website, we may collect payment card information or other financial information.

  • Communications: any correspondence or communication between you and us.


1.2 Non-Personal Information

We may also collect non-personal information, including:

  • Usage Data: information about your interactions with our Website, such as pages viewed, time spent on the Website, and other usage statistics.

  • Device Information: details about the device you use to access our Website, such as IP address, browser type, and operating system.
     

2. How We Use Your Information

We use your information for the following purposes:

  • Provide Services: to fulfill your requests, process transactions, and provide customer support.

  • Improve Our Services: to enhance and personalize your experience on our Website.

  • Marketing and Communications: to send you promotional materials, updates, and other communications when you have consented to such communication. You may opt-out of these communications at any time.
     

3. Disclosure of Your Information

We may disclose your personal information to:

  • Service Providers: third-party service providers who assist us in operating our Website, conducting our business, or serving you.

  • Legal Compliance: when required by law, to protect our rights, or in response to a court order or government inquiry.
     

4. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to your personal information.

  • Correction: You can request corrections to inaccurate or incomplete personal information.

  • Deletion: You can request the deletion of your personal information, subject to legal limitations.

  • Data Portability: You can request a copy of your personal information in a structured format.

  • Opt-Out: You can opt-out of marketing communications at any time.
     

5. Security and Retention

We implement reasonable security measures to protect your personal information. We will retain your information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
 

6. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

JoCrafter Email: sales.support@jocrafter.com
 

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of the Policy will be revised.
 

By using our Website, you consent to the terms of this Privacy Policy.

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